(2) Service sucks. It bares repeating.
(3) The line guys (the ultimate guy who has to fix the problem) doesn't check with the person who made the complaint to see if it is fixed. Only the guys who come in the apartment can check it appears but they are long gone by the time the line guy starts working...
(4) I can't call the local office. I have to go through the 1-800 bullshit of menus and then get some customer service rep who probably isn't even in this country. I did make indirect contact with the local dispatch through the 2nd operator I got transferred to after repeated tellings of what the problem is.
(5) They have a monopoly. Apartments won't allow dishes, so if I want tv (antenna doesn't work all that well) I HAVE to have Comcast. I've got no choice. None. Nadda. Zip. Zilch. It's Comcast or antenna with 4-5 stations.
All that said... My internet is staying on in sporadic intervals and some sites won't even load. Grrr! Argh! And guess what, it went out while I was typing this, so I have to wait for the next interval of service to click the post button... *sigh*