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Comcast Woes...

So I celebrated to early on Wednesday. It's worse now than ever.

The channels (especially Sci-Fi and FX) are horrible. So bad that it isn't worth trying to watch something on them. The internet is really bad. It'll stay on for 5-10 minutes and then go out again. If I sit watching the little blinking green light on the router, I can catch the 'on' intervals as they happen. But it's a pain to do much because it cuts out while I'm trying to do it.

On the up side... I called to complain yet again and got a $95 credit for my hard work. That's just under a month's bill for my internet and cable... Yay for that, I suppose.

Now I continue to watch the blinky light for a signal to post this, since it went out while I was typing. I guess I could just randomly keep tying stuff until it comes back on and see how long this post could be. But I think my fingers would get tired.

So anyway... I'm not ignoring people, I just can't stay connected long enough to make chatting worth it.



( 6 Campfires — Leave a Comment )
Feb. 23rd, 2008 02:58 am (UTC)
Comcast Experience
On behalf of Comcast, I would like to apologize for the problems you are experiencing. I would like to assist you in correcting this. Please send me an email with your name and contact information. I will work with my contacts in your area to help correct the problem you are experiencing.

Thank you for being a Comcast Customer!

Frank Eliason
Comcast Executive Offices
Feb. 23rd, 2008 04:52 am (UTC)
Wow...comcast has a LJ. :) And it sounds like a similar problem I had where I was getting a weak signal and they gave me this little piece of coaxial cable with an AC adapter on the end which boosted my signal or something when added.

Good luck in your internet problems.
Feb. 24th, 2008 01:57 am (UTC)
Yeah... I don't know whether I should trust the comcast LJ... It sounds fishy and slightly scary that they found my post.

Still having issues though. *pouts*
Feb. 23rd, 2008 06:40 am (UTC)
I'm so sorry for continued troubles. It's always so frustrating.

And wow. Comcast has an LJ. And they apparently stalk you when you complain. Hopefully this will be a good thing.
Feb. 24th, 2008 01:59 am (UTC)
The LJ comment scares me. I'm not sure if it's a hoax or not. Want me to send them to your post if it's not a hoax?

Feb. 24th, 2008 02:16 am (UTC)
Ahh... I'll pass. Our troubles were finally fixed after several hours anyway.
( 6 Campfires — Leave a Comment )

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